Eolas is Scottish Gaelic for “Knowledge” and the eagle logo symbolises the ability to take a big picture view of a situation and then dive into the relevant detail to achieve the target.

I have a firm belief that the key to success in business is knowing the right questions to ask and then solving what the real problems are or identifying where the best opportunities lie. Frequently, it takes someone with experience from outside an organisation to ask a different question to unlock a business or brands potential. Of course, after identifying problems and opportunities the solutions need to be planned and implemented in a practical, efficient and effective manner. This is where my wide and varied experience is most beneficial.

This knowledge has been accumulated over a long career which started as a young chef in a 5 Star hotel. After college, that progressed on to joining the developing high street restaurant business in Scotland and London before going on to senior operational and general management roles in the United Kingdom, Saudi Arabia, Kuwait and Pakistan and then to leading franchisor roles in around 30 countries across Europe, the Middle East and Asia Pacific / Australia working for brands such as Pizza Hut, Costa Coffee, Papa Johns, PizzaExpress and TGI Fridays.

These experiences have left me well placed to share my expertise and experience in franchising, operations, training, marketing, development, profit and loss management and general management and to be able to leverage my extensive contacts across the world for the benefit of my clients and their teams, both in the boardroom and at the sharp end of businesses. This includes being able to reach out to other consultants with specific in-depth functional knowledge where additional expertise is required as part of a wider brief.

- Donald MacQueen